Your data

Delete your account & data

You can ask us to delete your Lydia's Thrift account and the personal data associated with it. Submit the request below, or email us directly — we'll verify it's you and process it.

How it works

  1. 1Submit the form (or email us) with the email on your account.
  2. 2We verify the request is genuinely from you.
  3. 3We delete your personal data and confirm by email — normally within 30 days.

What we delete

  • Your profile — name, email, phone number and delivery address
  • Your login credentials and account access
  • Saved preferences and favourites
  • Your wallet profile and any stored contact details

What may be retained

For legal and regulatory reasons we may keep some records for a limited period, after which they are deleted:

  • • Transaction, contribution and payment records required by financial and anti-money-laundering (AML) regulations
  • • Records we are legally obliged to keep for a limited statutory period
Prefer email? Send your request to supportmylydiasthrift@gmail.com from your account email address.

Request deletion

Fill this in and we'll take it from there.

This opens your email app to send your request to supportmylydiasthrift@gmail.com. You can also email us directly.