Refund Policy

Effective date: 1 July 2026

1. Introduction

This Refund Policy outlines the circumstances under which users may request refunds.

Refund requests may be considered where users voluntarily cancel participation, subject to applicable deductions and administrative charges.

Refunds may not be granted in cases involving fraud, abuse of the platform, or violation of Lydia's Thrift policies.

Users must submit refund requests through Lydia's Thrift's official support channels with relevant supporting information.

Approved refunds shall be processed within a reasonable period, and users shall be informed of expected timelines.

Lydia's Thrift reserves the right to deduct applicable administrative fees before processing refunds.

This Refund Policy may be updated periodically.

For refund-related inquiries, contact Lydia's Thrift through its official support channels.